The third step needed to use a custom domain with your site, is to add it to your site in Mosaic. This tells Mosaic which site to resolve requests to once they arrive at the platform. This can be done at any time in relation to steps 1 and 2, but once they are completed, until this step is done, any user requesting your domain in their browser will see a Mosaic holding page.
This needs to be done by a Site Owner or Site Administrator in the Site Settings > Domains tab:
The tab displays the current primary domain of the site: until your custom domain is added this will be the Platform address.
Once you add a custom domain to use on your site, you need to set your preferred domain as the Primary domain – this will be the one used in links back to the site, e.g. in the Search results list. Normally, you will want your custom domain to be the Primary domain.
- Add the domain name into the Domain Name box in the form of www.example.ox.ac.uk. Do not include http:// or a trailing slash
- Check the box against the Is primary domain? option
- Save the settings
After you hit Save Settings, it will take around 10-20 seconds for the page to respond whilst the domain is entered onto the platform and associated to your site. Once this is finished the domain setup is complete and your site will be serving publicly to your web users from the custom domain.
Please note that, unless you have chosen the option to update the SSL certificate with your domain (at a charge of £250), you will continue to use the Platform address for editing the site.
If you need assistance with requesting and co-ordinating the steps necessary to setup and add a custom domain for use with your Mosaic site, you may request help by selecting the ‘Request a custom domain’ button in the Site Settings > Domains tab of your site.