To provide support to Early Adopters of the Oxford Mosaic platform while it is running the Preview Phase of the service, we will be running a drop-in Workshop for existing users in the Isis Room, IT Services Banbury Road on Wednesday 5 April from 11:30 to 13:30.
The workshop will be a working session for you to come and ask members of the Mosaic team in person about queries you have regarding the setup or content editing of your site. It will be held in the Isis Room, IT Services, Banbury Road building. This is a training room with a suite of PCs which can be used for you to login to and work on your Mosaic site.
The workshop will run flexibly, as is most helpful for the needs of attendees, organised loosely around the following structure:
1. An initial Q&A session to demonstrate answers to queries raised in advance and to respond to questions from the floor
2. A supported editing session where team members will be on hand to assist you as you edit your site
You are welcome to attend one or both parts of the session and to come or leave at whatever time is convenient to you. It will be helpful, but not essential, if queries can be sent in advance so that we can group together common questions for dealing with in the Q&A session. It is not essential to book but we would appreciate it if you could let us know if you expect to attend.
If you are unable to attend this slot, we will be running a similar session in Trinity Term and it is helpful to know what timings will work best for attendees.
During the Preview phase we are also providing support via email on a reasonable endeavours basis. This can be requested by emailing email@example.com and one of the team will respond to you in due course.